Monthly Archive for February, 2007

Global Outsourcing Guide

The CIO Weblog has a Global Outsourcing Guide (PDF) that covers most of the top outsourcing locations.

Here’s the entry on Bulgaria, if you decide to fast-forward to it:

Bulgaria outsourcing

Oh, in case you’re wondering, the average salary is estimated to be in the $5,000 – $10,000 range. Pretty much dead on accurate.

Macedonia’s tech parks

This week’s article in Capital (Bulgaira’s leading business weekly) analyzes Macedonia’s efforts to attract foreign investments, specifically in the high tech area.

The Macedonian government has announced five high tech parks (following on  Vietnam’s success), the only operational is the one next to the capital Skopje.

These are the advantages offered by Macedonia:

  • No VAT
  • No import taxes
  • No corporate tax for 10 years
  • No (local) government taxes

As of today, a full six million euro need to be invested in terms of infrastructure by the government in order to make the first tech park fully functional. There has been some investor interest already but the only company that has committed to building a small manufacturing facility is Johnson Controls.

Compared to its neighbors, Macedonia’s IT industry is very small (the smallest in Eastern Europe). The turnaround is about 80 million euro with about 2,000 people directly employed. Romania and Bulgaria remain the preferred locations for call centers or IT centers.

Business Process Outsourcing

Mega Interactive is a well known and widely acclaimed BPO service provider which delivers best-in-class and highly specialized business solutions in productive and upcoming avenues like Content Development, TeleMarketing service and Inbound and Out bound Call Center Services.

Since the dawn of the new era, business has become easier. Mega Interactive assures outstanding client experience through strong management focus, world-class talent and a sturdy financial platform. All aspects of the clients needs are meticulously gauged and analyzed before coming up with a suitable solution. Other than providing utmost BPO services our objective is to build a healthy working environment with our client on the basis of commitment, trust and respect that leads to a long lasting partnership.

We specialize in delivering quality services in terms of Internet marketing service, Web Promotional services, Search Engine Optimization, Data Entry Services, Inventory management, Administrative and Accounting with the help of our state-of-the-art management technology. Our round-the clock customer support center caters to providing solutions whenever you need them. We believe in facilitating easy business by maximizing profits and minimizing costs through cost-effective, flexible and efficient solutions for your business needs. From guidance to consultation we provide you with just the services you have been looking for.

Telemarketing – How it can improve your business:

Telemarketing proves to be an efficient and cost-effective option for bridging the gap and improving relations with the customers. We work with you as an extension of your business to improve it’s working and solve the problems and queries of your customers. This simplifies customer communication and expands the sales and marketing options too giving your customer a sense of satisfaction.

How Search Engine Optimization can help your business:

Search engine optimization configures a given web site for maximum exposure to search engine spiders to guarantee relevant placement in the search engines results and database structure. Putting in great content and removing any barriers to the search engine spiders could ensure efficient optimization. A proportional mix of well researched programming, attractive graphic designs this further helps in direct marketing and brand building between the client and the company. By incorporating search engine it allures potential customers to your website again and again, thus building a brand loyalty and nurturing a healthy relationship.

About The Author
Zakir Hussain is the Search Engine Optimizer at Telegenisys India Pvt. Ltd., a company that offers a wide variety of Search engine optimization, Telemarketing Services, Internet Marketing and website marketing services. Visit at http://www.mega-interactive.com/internet-marketing-services.html.

Ubisoft to double team

Ubisoft outsourcing BulgariaUbisoft has announced it’s going to double its internaltional team from 1,600 to more than 3,000 developers.

Ubisoft Bulgaria has been founded in 2004 after the success the company had with its Romanian subsidiary. The small Bulgarian studio has already released one game in Ubisoft’s signature Rayman series.

Here’s what the corporate info page states about outsourcing their production studios. 

The company’s 15 in-house production studios are located in 11 countries. The choice of China, Canada and Romania as host countries for its major studios offers Ubisoft competent, trained people as well as tax benefits or a lower cost structure.

I think they’ve pretty much summed up the benefits of outsourcing (see italics). This isn’t to say this is the only viable model. At the other extreme, Blizzard Entertainment has focused solely on it’s US-based development studio (working secretly on Diablo 3 / Starcraft 2) and a marketing organization sprawling the world.

BBC: India rising

Just a note to people interested in outsourcing/offshoring, BBC is currently running a special series on India and approximately half of it is dedicated to India’s knowledge industry, including software outsourcing.

You can get it on your radio – tune in to BBC World Service or go to their website. They have some of the highlights as podcasts.

While you’re at it, check out last week’s Global Business – it had a special on Vietnam and its outsourcing industry.